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en:vendor-lock-in [2014/10/19 13:43]
garydean
en:vendor-lock-in [2014/10/24 20:49] (current)
garydean
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 ===== What is "​Vendor Lock-in"?​ ===== ===== What is "​Vendor Lock-in"?​ =====
  
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 //"​Rather than comparing war to art we could more accurately compare it to commerce, which is also a conflict of human interests and activities; and it is still closer to politics, which in turn may be considered as a kind of commerce on a larger scale."//​ - Carl Von Clausewitz, in On War, Book I, Chapter 3. //"​Rather than comparing war to art we could more accurately compare it to commerce, which is also a conflict of human interests and activities; and it is still closer to politics, which in turn may be considered as a kind of commerce on a larger scale."//​ - Carl Von Clausewitz, in On War, Book I, Chapter 3.
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-With this in mind let no consumer/​purchaser ​of computer software and hardware be hoodwinked into thinking that the great computer companies of the world have any altruistic ​motive ​when dealing with their customers. Customers are the lifeblood of every company. They consume the products on offer and in return provide the supplying companies with handsome revenue and the company'​s stockholders with handsome dividends. Companies must fight tooth-and-nail to gain customers and just as hard to retain them. How they do this is often unethical and in certain jurisdictions,​ illegal.+Vendor lock-in, also known as proprietary lock-in or customer lock-in, makes a customer dependent on a specific supplier (vendor) for products and services, unable to use another vendor without substantial switching costs.  
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 +No consumers ​of computer software and hardware ​ought be hoodwinked into thinking that the great computer companies of the world have altruistic ​motives ​when dealing with their customers. Customers are the lifeblood of every company. They consume the products on offer and in return provide the supplying companies with handsome revenue and the company'​s stockholders with handsome dividends. Companies must fight tooth-and-nail to gain customers and just as hard to retain them. How they do this is sometimes ​unethicaland in certain jurisdictions,​ illegal
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 +At this moment, the giants of the art of vendor lock-in are Microsoft Corportation and Apple Corporation,​ though many other companies in may other fields also attempt to emulate lock-in strategies, with varying degrees of success.
  
 Of course on the other side, consumers are driven by their own self-serving interests. They usually see no reason to offer an existing vendor their loyalty. It is where the two competing, self-serving interests meet that a 'state of war' exists. ​ Of course on the other side, consumers are driven by their own self-serving interests. They usually see no reason to offer an existing vendor their loyalty. It is where the two competing, self-serving interests meet that a 'state of war' exists. ​
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 In this scenario, open source solutions provide a much better outcome. The organisations that provides such solutions have no vested interest in locking a customer into their solutions. There is no profit motive attached. There are no shareholders to satisfy. Open source suppliers are driven by far different motivations. The programmers and engineers working on such solutions, while undoubtedly motivated by their own needs; for recognition,​ advancement,​ even glory; eventually come together to provide only one thing, a superior product. Open source organisations can easily accommodate unique customer needs because the option is open to customers to add their own code   to the open source library which they are not obligated to share except by their own decision. In this scenario, open source solutions provide a much better outcome. The organisations that provides such solutions have no vested interest in locking a customer into their solutions. There is no profit motive attached. There are no shareholders to satisfy. Open source suppliers are driven by far different motivations. The programmers and engineers working on such solutions, while undoubtedly motivated by their own needs; for recognition,​ advancement,​ even glory; eventually come together to provide only one thing, a superior product. Open source organisations can easily accommodate unique customer needs because the option is open to customers to add their own code   to the open source library which they are not obligated to share except by their own decision.
  
 +See also [[wp>​Vendor_lock-in|Vendor lock-in]].